Make Smashing Customer Service the Centerpiece of your Business Success Story

Trust customers

You work hard to earn your customers' trust. Why expect your trust shouldn’t be provided to customers. Many customers use their trust to add credibility. For example, Zane’s Cycles in Connecticut lets prospective customers take a $6,000 bike for a test ride with no identification or collateral. They lose two bikes a year to thieves but demonstrate their faith in their customers rather than beginning the relationship questioning a prospect’s integrity.

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Mike Schoultz

Mike Schoultz

1.5K Followers

Mike Schoultz writes about improving the performance of business. Bookmark his blog for stories and articles. www.digitalsparkmarketing.com