Disney World Customer Experience Design … a Difference Maker

Mike Schoultz
4 min readApr 16, 2021

Feelings have a critical role in the way customers are influenced.

- David Freemantle

Ever been to Disney World? With most of our family living 50 miles away, we often felt like tour guides. Not a bad thing though. Lots any business can learn from Disney‘s customer experience design and operations. A real difference-maker.

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Mike Schoultz

Mike Schoultz writes about improving the performance of business. Bookmark his blog for stories and articles. www.digitalsparkmarketing.com